Important information

Coronavirus update

At Enterprise Retirement Living (ERL), we are committed to doing everything we can to safeguard our property owners, potential customers, employees, suppliers, and business contacts. Therefore, to comply with the Government’s re-introduction of tighter restrictions on people’s movements and business operations, which is essential to stem the spread of Coronavirus, we have once again reviewed our own measures to help keep everyone safe.

The communal areas within our retirement villages have been closed and all social activities postponed. For their own safety, owners are being encouraged to practise social distancing and stay at home in their apartments. Enhanced cleaning, hygiene regimes and other safety procedures are in place. We are continuing to offer our 24 hour staffing service with additional support for any owners who need it. This will continue to be offered for as long as necessary.

We will continue to keep our owners safe in our gated communities and have introduced additional measures for controlling access to our villages. The hair & beauty salons and recreational areas at our two operational villages – Boughton Hall in Chester and The Red House in Ripon – are closed in line with the current government guidance. Our gyms and hobby/craft rooms are also closed in line with the current guidance. Whilst the communal areas are closed, we are offering our usual restaurant quality menu to our owners via a tray service. This will continue to be offered until Government restrictions allow us to reopen.

Our staff on the ground made monumental efforts during the last lockdown to keep owners safe and their wellbeing ensured through keeping in constant contact and providing much-needed entertainment in the form of books, DVDs, virtual quizzes, newsletters and special treats. These measures, and the co-operation of the owners themselves, successfully kept Coronavirus out of the villages and we will do everything we can to make sure that continues until the situation improves.

The Sales Offices at Boughton Hall, The Red House, and Mount Battenhall in Worcester, our next village which is currently under construction, are all open, and we are able to offer private viewings, by appointment only to allow safety precautions to be observed; virtual tours are also available. So, if you would like to visit any one of our locations, or arrange to see a video of our properties, please contact the Sales Team at the village of interest, whose details can be found on this website. There is also an online chat facility that will connect you direct to a Sales Consultant, who will be able to answer any questions you may have.

In the meantime, we will closely monitor the situation and follow the advice of the UK Government, Public Health England and the World Health Organisation. As an Approved Operator of ARCO (Associated Retirement Community Operators), we also benefit from sharing information and best practice advice with fellow members in the retirement sector, which helps guide our plans and decisions.

On behalf of Enterprise Retirement Living, I wish you all well and hope that you and your family and loved ones remain safe.

Neil Davison
Managing Director