As Sales Manager for ERL, Dee is dedicated to offering total support and assistance to all our customers, from their initial indication of interest and/or viewing of a property through to the day of completion for those who become owners, overseeing the process from start to finish.

Having spent several years working and travelling overseas, Dee returned to the UK to help set up a family mail order sports company, designing and sourcing all products both in Europe and the Far East. The company was eventually sold and, after enjoying some time out, Dee joined ERL in 2009 as part of the Sales Team at Boughton Hall in Chester.

Dee says that the best part of her job is the people she meets, who are not just buying a property but a new way of life, and the pleasure she gets seeing them embrace this in their new home.

Dee is married to Jonathan and they have a grown-up daughter who is currently travelling on a gap year. She enjoys spending time with family and friends and any travel that involves a passport!

Email Dee Hall

General Manager

Nicola Crawley

Before embarking on a successful career within the hospitality industry, Nicola studied hospitality and institutional management at college. Fast forward 15 years and the relatively new retirement industry beckoned when Nicola was approached by a retirement housing provider in Chester for the role of Duty Manager, where she gained various care, book-keeping and management qualifications. She went on to join ERL as one of the original Duty Managers at Boughton Hall, bringing a wealth of experience, ideas and passion which helped to shape and nurture it into the place it is today. After eight years of hard work, loyalty and compassion, Nicola was rewarded with promotion to the position of General Manager.

Food, drink, nature and family are amongst Nicola’s passions outside of work, which also include music and getting back to nature glamping in different countries with her husband John, who is a chef at Boughton Hall, and their son Eden. Nicola says she still has an important goal – helping hedgehogs return to their natural habitat – and hopes that the addition of a hedgehog house within the grounds of Boughton Hall will help her achieve this.

Email Nicola Crawley

Duty Manager

Melissa

After studying psychology at Lancaster University, Melissa entered the retail industry undertaking team leader and management roles. Alongside this, she also completed voluntary work in day centres for Age Concern and helping with cookery lessons in a local school before joining the Boughton Hall team in 2014.

When off duty, Melissa likes to attend a variety of gym classes and enjoys walking to discover new locations. However, she doesn’t let that get in the way of her passion for food and drink and is always on the lookout for new places to try, particularly enjoying exploring different countries and trying local cuisines. All that love of food and drink inspires some excellent social events at Boughton Hall!

Duty Manager

Michael

Originally coming to Boughton Hall in 2014 to cover Nicola’s maternity leave, Michael ended up joining the team of Duty Managers as a welcome permanent fixture, brining with him 30 years’ management experience from within the retail sector. Michael’s love of films and technology has resulted in some incredibly popular film and box-set evenings at Boughton Hall. It’s also rumoured that Michael is an excellent cook and enjoys donning an apron and creating delicious masterpieces in the kitchen.

Michael is married to Amanda and they have two grown-up children together, Sophie and Thomas, and they spend a large amount of their time enjoying their young granddaughter Luna.

Duty Manager

Kathleen

After gaining significant qualifications and experience within the financial sector, Kathleen brought with her 20 years of professional expertise, including excellent administration skills. She joined the team of Duty Managers, needing a new challenge, in 2018 and has enjoyed the experience immensely, bringing welcome fresh ideas, endless stamina and exacting standards to a great team.

Kathleen enjoys keeping fit and travel, which she combines during the winter sports season, when she can often be seen jetting off to ski or snowboard her way through different destinations with her three grown-up children. She also has a passion for food and, with a cuppa always close by, tea.

Duty Manager

Alan

Alan started his working life in corporate finance, securing funding for companies to purchase assets, such as fleets of cars and specialist manufacturing equipment. After suffering a long-term serious illness at the young age of 24, Alan needed a period of time off before embarking on a career in hospitality working for the National Community Resource Training Centre. He joined Boughton Hall in September 2010 as a Duty Manager and continues to enjoy this position. Alan has been crowned the Boughton Hall Quiz Master for the difficult, but very enjoyable, quizzes he has been setting for the Owners’ Quiz Nights for nearly 10 years.

In his personal life, Alan lives with his partner Sue, who is a primary school teacher, and enjoys walking, eating out, travel and Chester City Football Club!

Bank Duty Manager

Chris

Joining Boughton Hall as a welcome addition Bank Duty Manager in January 2018, Chris has helped the team out whenever necessary on many occasions and his heart remains with Boughton Hall. He qualified as a chef in 1987 at Southport Catering College and has worked in several high-end establishments, as well as for the Orient Express Hotel and Train Company during what has been a varied and exciting 20-year career. Chris has an ingrained love for food and drink (which seems a recurring theme amongst Boughton Hall staff!) and this has become second nature to him, along with high standards of service and a can-do attitude.

Chris has two daughters, Jess and Liv, enjoys watching Everton play football and loves keeping fit.

Careers

We currently have a full complement of staff at Boughton Hall, but positions do sometimes arise. If you are customer-focused and have a cheerful and friendly disposition, a can-do attitude and the ability to work in a team, we would love to hear from you. Please email us attaching a copy of your CV.

To view all current opportunities with ERL please view our Careers page.

Careers with ERL

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