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The Red House, Ripon

Contact & team

Please do not hesitate to contact us using the details below.

Get in touch

The Red House

41 Palace Road, Ripon
North Yorkshire HG4 1FA

Sales team:

01765 540024

sales@redhouseripon.co.uk

Operations team:

01765 601744

generalmanager@redhouseripon.co.uk

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Meet the team

Sales Consultant

Heidi Harrison

Heidi joined ERL in July 2017 as Sales Consultant for the properties at The Red House. She started working in sales for the Arcadia Group in 1990, managing Dorothy Perkins’ stores in Ripon and Northallerton. After leaving in 2004 to have a baby, Heidi spent a year or so enjoying being a stay-at-home mum before returning to work as a Sales Negotiator, first for Beadnall Copley Estate Agents, then Dacre, Son and Hartley in Ripon.

Joining ERL at the start of its second retirement village at The Red House, Heidi enjoys being involved in the sales process of properties to purchasers whose circumstances and requirements deserve the individual and personal attention that ERL provides.

Heidi, who lived and went to school in Ripon and Harrogate, now lives with her husband Howard, son Henry (who wants to be a policeman) and a lively Cocker Spaniel called Charlie, again in Ripon in their 1930s home which they are gradually renovating.

Email Heidi Harrison

General Manager

Kevan Pick

With many years’ experience in the service industry, Kevan joined ERL in January 2018 as General Manager of The Red House even before the village opened for occupation, giving him the opportunity to establish the foundations of the community and be involved from grass roots level. His time in the service business taught him that “service is the best product” and, with his team, he is making the lifestyle at The Red House, which provides luxury, security and a vibrant community for many people to enjoy in their well-earned retirement, just such a product.

Happily married for 25 years, Kevan and his wife, Viv, have an adult daughter, Rebecca, and a Border Terrier called Brandy. Kevan worked in the fire and security sector for 35 years rising through the ranks from engineer to general manager, then, with his knowledge of security systems, helped Rebecca set up a lone worker alarm business in Scotland. On leaving Scotland, Kevan and Viv found themselves in Ripon where they bought a 1930s property which they have just finished renovating. In his spare time, Kevan enjoys playing golf, fly fishing and spending a day at the races.

Email Kevan Pick

Duty Manager

Sally

Sally is a Yorkshire lass, born and brought up in a small village near Richmond in Swaledale. After getting a degree in Drama and English, she spent 12 years working in professional theatre, first as an actress/director and then as a stage manager, in London and the provinces. In 1997, she decided to have a complete change and moved to Italy, where she lived for 22 years working as a Business English and Intercultural Skills Training Manager for a large multinational near Milan. Sally returned to the UK in 2019 and is now happily ensconced in a village in Wensleydale and thoroughly enjoying her role as a Duty Manager at The Red House.

In her free time, Sally loves cinema, creative writing and, of course, walking in the beautiful Yorkshire Dales.

Duty Manager

Dave

Professionally, Dave’s most impressive achievement has been obtaining a Master’s Degree in Communications, which has stood him in good stead for his role at The Red House, even though he is considered not to talk a lot. Actions speak louder than words, though, and this is another quality needed for the role of Duty Manager.

Dave says his most impressive personal achievement is that he is still happily married after 30 years (which may also have something to do with not talking a lot!) and that his overriding goal is to be happy and competent in everything he does. Outside of work, Dave’s main passion is playing golf.

Duty Manager

Ralph

Having relocated to Ripon from his previous employment, Ralph has been a Duty Manager at The Red House since June 2019 and his speciality and skills lie within front-of-house hospitality management. He served as a Catering Manager in the Royal Air Force between 1978 and 2017 and achieved the highest non-commissioned rank of Warrant Officer. From this, he brings a wealth of catering knowledge and experience to his position at The Red House, supplemented by the valuable experience he gained in the commercial world as a General Manager responsible for Soft Facilities Management.

Ralph says it’s an absolute pleasure and privilege to be a member of the team at The Red House, where the working environment is second to none, and is delighted to support and assist the owners as their numbers increase.

Amicably divorced, Ralph has two daughters and a son, all of whom have successful careers of their own.

Duty Manager

Carol

Carol started her career as a houseparent at a children’s home, but as she wanted to be professionally qualified, she went to university (the first person in her family to do so) to study social work. As a qualified Social Worker, she worked with vulnerable children and adults, and people with physical and learning disabilities and mental health issues. She went on to become a Safeguarding Officer, which entailed assessing need and undertaking safeguarding investigations. Carol then went to university again to become a Best Interests Assessor, which meant she then recommended whether someone who was a risk to themselves should be deprived of their liberty.

With all this experience, Carol then successfully became an Inspector with the Care Quality Commission, following which she joined The Red House to use her people skills to ensure those in their later years remain as independent as they can and lead a fulfilling retirement.

In her spare time, Carol enjoys doing a bit of art, cycling, table-tennis, and reading/watching anything about history.

Careers

There will be various positions available at The Red House and we are currently accepting details of anyone who would like to be considered. If you are customer-focused and have a cheerful and friendly disposition, a can-do attitude and the ability to work in a team, we would love to hear from you. Please email us attaching a copy of your CV.

To view all current opportunities with ERL please view our Careers page.

Careers with ERL